tracking is easy!
Enter your order number and email to view your order status.
Immediately after you make your purchase you will receive an order confirmation email followed by a second email upon dispatch of your order with your tracking reference and a link to track your order. If you would like further assistance in tracking your order, please contact us.
Simplehuman members
Free delivery on all orders, just sign in during the checkout.
Non-members
Delivery is €9.95 and free delivery for orders over €149
Orders placed by 2pm Monday to Friday will be dispatched the same day. Orders placed after 2pm will be dispatched the next working day.
During exceptionally busy periods, active promotions (such as Friends&Family or Black Friday), and on or one day before a NL bank holiday, orders may take longer to be delivered. Please allow additional delivery time if you place your order on or before one of these dates.
Please note: orders of a high quantity may be sent via a pallet delivery service, our team will confirm this with you before dispatch.
Once you place an order, your item(s) are packed and shipped as quickly as possible. Because of this, orders cannot be modified. To enquire about changing or cancelling your order please get in touch with our team as soon as possible.
Simply create an account or login to view your orders that are available to cancel. If you do not love the product when it arrives, just follow our simple return process.
Once you place an order, our efficient team packs and dispatches your item(s) as quickly as possible. Because of this, orders already in process cannot be modified. To enquire about changing or cancelling your order please contact us.
If you do not love the product when it arrives at your door, just follow our return policy and send the product back to us free of charge.
Learn more about the simplehuman coupon policy.
New Customer? Welcome! Please sign up to our mailing list using the form at the bottom of the page and you will receive a 15% discount code via email.