If you have any questions or concerns, you can call +31 85 064 4087 during weekdays from 9am - 5pm (London) or any time at supporteu@simplehuman.com

After placing an order, you will receive an order confirmation email with your order number. As soon as your order ships, you will receive an email with your tracking number.

Simplehuman members

Free delivery on all orders, just sign in during the checkout.

Become a Simplehuman member

Non-members

Delivery is €9.95 and free delivery for orders over €149

Orders placed by 2pm Monday to Friday will be dispatched the same day. Orders placed after 2pm will be dispatched the next working day.

During exceptionally busy periods, active promotions (such as Black Friday), and on or one day before a Netherlands bank holiday, orders may take longer to be delivered. Please allow additional delivery time if you place your order on or before one of these dates.

Please note: orders of a high quantity will be sent via a pallet delivery service and may take longer to deliver.

Once you place an order, your item(s) are packed and shipped as quickly as possible. Because of this, orders cannot be modified. To enquire about changing or cancelling your order please get in touch with our team as soon as possible.

Simply create an account or login to view your orders that are available to cancel. If you do not love the product when it arrives, just follow our simple return process.

We accept PayPal, American Express, Discover, MasterCard, and Visa. Your card details are protected using PCI DSS v3.2 security standards.